Privacy Information Management

At Hewis.live, we value your privacy and are committed to protecting your personal information. We understand that you may have concerns regarding the data we collect and store. Therefore, we provide you with options to manage your information based on your preferences. Please review the following instructions to make specific requests:

1. Request to Delete Information: If you would like us to delete your personal information from our records, please contact us at info@hewis.live. Kindly provide your credentials and specify the information you want us to remove. Please note that certain information, such as billing details, may be retained as required by applicable laws and regulations.
2. Request to Receive Information: If you would like to receive a copy of the information we have about you, please reach out to us at info@hewis.live. Provide your credentials and indicate your request to receive your personal data. We will process your request and provide you with the requested information promptly.
3. Partial Information Removal: In case you wish to retain your account but want specific logging-related information removed, such as login credentials, we can accommodate this request. However, please note that we may still need to retain certain details related to invoicing and account management, including your address, email address, phone number, and other relevant billing information. To proceed with this request, please contact us at info@hewis.live and provide your credentials along with the specific details you want to be removed.
4. Complete Account Removal: If you would like to remove all your information entirely, including your account, please contact your electricity provider directly to close your account with them. Once your account is closed with them, please inform us at info@hewis.live, and we will proceed to remove your data from our database.

For any of the above requests or if you have any further inquiries regarding our privacy practices, please don't hesitate to contact us at info@hewis.live. We strive to address your concerns and provide appropriate assistance to ensure your privacy rights are respected.

Please note that our privacy policies and practices may be subject to change. We recommend reviewing our website regularly for updates.